Last Updated: [05-09-2025]

1. Introduction

This Privacy Policy explains how DRG Outsourcing (Pty) Ltd (“DRG”, “we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website drg.co.za or interact with our services. We are committed to safeguarding your privacy in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws.
By using our Website, you consent to the practices described in this Policy.

2. Information We Collect

We may collect the following types of personal information:

• Contact details: name, email address, phone number.
• Business information: company name, role, and related details when enquiring about our services.
• Technical data: IP address, browser type, device information, and usage data.

Other information: any details you voluntarily provide via forms, email, or direct communication.

3. How We Use Your Information

Your personal information may be used to:

• Respond to enquiries and provide requested services.
• Improve our Website, services, and client experience.
• Communicate with you regarding updates, offers, or service-related matters.
• Comply with legal obligations and regulatory requirements.

4. Data Sharing and Disclosure

We do not sell or rent personal information to third parties. However, we may share your information with:

• Trusted service providers (e.g., IT, hosting, or compliance partners) who assist in operating our Website and services.
• Regulatory or legal authorities if required by law.

5. Data Security

We implement reasonable technical and organisational measures to protect personal data from loss, misuse, or unauthorised access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to enhance your browsing experience and collect usage information. You may adjust your browser settings to block cookies, but some features of the Website may not function properly.

7. Your Rights

Under POPIA and applicable laws, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain types of processing.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at info@drg.co.za.

8. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this Policy or as required by law.

9. Third-Party Links

Our Website may include links to external websites. We are not responsible for the content, security, or privacy practices of these third-party sites.

10. Changes to This Privacy Policy

We may update this Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our Website indicates your acceptance of the revised Policy.

11. Contact Us

For questions regarding this Privacy Policy or your personal information, please contact:
DRG Outsourcing (Pty) Ltd
Email: info@drg.co.za
Phone: +27 31 767 0625
Address: 1 Old Main Rd, Kloof, 3640, KwaZulu-Natal, South Africa